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Outsourcing Opportunity
Identification & Prioritization
| Synopsis: Many companies recognize the
potential benefits of outsourcing but are concerned about the
risks; in addition as executives consider the functions and
processes that are being supported internally, they look for
a quantitative structured approach that can help them make decisions
about what to outsource, and in what order to yield maximum
benefit while minimizing risk and managing change. In this white
paper, iCeleritas provides a framework for identifying and prioritizing
outsourcing opportunities that can provide valuable insights
to executives. |
Developing
an Outsourcing Strategy
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Nautilus Research, a consulting and outsourcing research firm,
comments on the reasons most companies outsource and discuss
how internal business operations should be evaluated and benchmarked
against third-party services for efficiency (cost) and effectiveness
(impact).
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Legal
Structures for Outsourcing
| This memorandum, prepared
by Fenwick & West LLP, a full services law firm based
in California, summarizes the three major legal structures
used by US businesses for offshore outsourcing operations.
Specific issues have been addressed for India and China.
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Global
Outsourcing Guide - 2006
| CIO magazine most recent
report on the risks, rewards, challenges and opportunities
for the key countries involved in outsourcing services worldwide.
In this third year of the guide, the magazine comments on
how the offshoring world has changed.
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Offshore
Outsourcing – Risks & Rewards
| A CFO Magazine symposium
in mid 2004 brought together senior finance executives to
discuss how and where to get sustained value out of outsourcing
and how to make decisions on which pieces of their business
to hand off to third parties. The conclusions from this paper
are still very relevant.
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Outsourcing
Case Study – Blue Shield of California
| The story of Blue Shield
of California provides an example of how voice-based outsourcing
can deliver benefits of lower cost, improved quality, and
ability to focus on core areas. |
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Industry Reports & Executive Insights